Frequently Asked Questions

Wipe clean with a damp cloth. Avoid harsh chemicals. Keep away from direct exposure to heavy rain if placed outdoors.

Yes, bamboo is a highly renewable resource that grows much faster than traditional timber, requiring no pesticides and little water.

Yes, we handle large volume orders. Please contact our sales team directly through the Contact page.

We accept Visa, MasterCard, PayPal, and standard bank transfers.

Local shipping within Vietnam usually takes 2-5 business days. International shipping varies by destination.

If your item arrives damaged, notify us within 7 days. We offer free replacements for defective items.